Privacy Policy

Last reviewed: September 2025

This Privacy Policy explains how we collect, use, and protect your personal information at Safe and Well Together Limited. We’re committed to making sure your data is handled clearly, fairly and securely.

1. Who We Are

Safe and Well Together Limited

Registered in the United Kingdom

Email: sarah@safeandwelltogether.com

We help businesses improve their health and safety, wellbeing and mental health practices. In the course of our work, we collect and use personal data. This policy outlines how.

2. What Information We Collect

We collect and store the following personal information, depending on how you interact with us:

• Name and email address (e.g., to register for events or download resources)
• Company name and job title (if provided)
• Contact number (if provided)
• Purchase details (e.g., billing name, email and address via Stripe)
• Website behaviour (e.g., via Google Analytics – this is anonymised)
• Communication preferences and survey responses (where applicable)

We collect this information when:

• You book a call or event through our website or CRM (GoHighLevel)
• You sign up to receive toolkits, resources, or newsletters
• You make a purchase through our site (via Stripe and GoHighLevel)
• You email us directly or complete a contact form
• You interact with us via LinkedIn or other social channels

3. How We Use Your Data

We only use your data to:

• Deliver services, downloads or purchases you’ve requested
• Send you updates about events, toolkits and services (only if you opt in)
• Process and track purchases
• Respond to your enquiries
• Improve our services and website

We do not sell, rent or trade your personal information.

4. Lawful Basis for Processing

Under the UK GDPR, we process your data using one or more of the following lawful bases:

• Consent – e.g., when you sign up for updates or downloads
• Contract – to deliver services you’ve paid for
• Legal obligation – e.g., for tax or business record-keeping
• Legitimate interests – e.g., to improve our services or prevent fraud

5. How We Store and Share Your Data

Your information is stored securely in:

• GoHighLevel (CRM) – for forms, emails, event registrations and bookings
• Stripe – for payment processing
• Google Analytics – for understanding anonymised web traffic
• Secure email inbox – for client communications

We only share data with third-party processors we trust, and only when necessary to deliver services (e.g., Stripe, GoHighLevel, Google).

All platforms we use comply with UK data protection laws and use appropriate safeguards to protect your information.

6. Your Rights

You have the right to:

• Access a copy of the personal data we hold about you
• Ask us to correct or update inaccurate data
• Withdraw your consent at any time (for example, unsubscribe from emails)
• Request that we delete your data (in certain circumstances)
• Lodge a complaint with the Information Commissioner’s Office (ICO) if you believe your data has been mishandled

To request any of the above, email us at sarah@safeandwelltogether.com

7. Marketing and Emails

We will only email you if:

• You’ve opted in to receive updates, or
• You’ve purchased something, and we’re delivering your service

You can unsubscribe at any time by clicking the link at the bottom of our emails.

8. Cookies

Our website uses cookies to provide a better browsing experience and understand how people use the site.

This includes standard tracking from:

• Google Analytics (anonymised IP data only)
• Embedded booking tools (GoHighLevel)

You can turn off cookies in your browser settings at any time.

9. Third-Party Links

Our website and emails may contain links to other websites. We are not responsible for the privacy practices or content of those sites. Always check their privacy policy if you leave our site.

10. Policy Updates

We may occasionally update this policy to reflect changes in how we operate or in the law. You’ll always find the latest version at https://safeandwelltogether.com/privacy-policy

Questions?

Please contact:

Sarah Piddington

📩 sarah@safeandwelltogether.com